By using the “Vooom” app, you agree to comply with the terms and conditions outlined herein. If you do not agree to any part of these terms, please stop using the app immediately.

“Vooom” is an app that facilitates booking taxi rides and connecting users with licensed drivers. We provide a platform and do not bear responsibility for any issues arising during the service.

• You must provide accurate and complete information when creating your account.
• Users are fully responsible for maintaining the security of their account and password.
• Creating more than one account per user without prior written approval is prohibited.

• The app must be used for lawful purposes only.
• Any misuse, harassment, or harm to others through the app is prohibited.
• We reserve the right to suspend or terminate any account that violates these terms.

• Trip costs are clearly displayed within the app before booking.
• Users are required to pay the full fare upon completion of the service.
• If there is an error in billing or payment, please contact customer support.

• Users may cancel a ride before the driver starts the trip, and cancellation fees may apply according to the app’s policy.
• In the event of an issue or complaint regarding a trip, refund requests can be submitted via the app within 48 hours after the trip ends.

• We are committed to protecting your privacy and personal data in accordance with applicable laws.
• Your data is collected and used only to improve the app’s services and provide the best possible experience.

• We are not liable for any damages or losses that occur during the service, as the relationship between the driver and user is direct
• The app does not guarantee error-free or uninterrupted services at all times.

We reserve the right to amend these terms at any time. Any major changes will be communicated at least 30 days in advance through the app or via email.

These terms are governed by the laws of [Country/Region], and any disputes shall be resolved under the jurisdiction of its courts.

For any inquiries or complaints, please contact customer support via email at [Email Address] or through the “Support” section within the app.